Accessibility Information
ツアーID：
GRANDE-SAPPORO-EN
Historic hospitality and reliable barrier-free access
Sapporo Grand Hotel was Hokkaido's first authentic Western-style hotel, opening in 1934. Located in the heart of Sapporo, the hotel offers a safe and comfortable stay for wheelchair users and the elderly, based on its "hospitality first" philosophy that has been cultivated over many years.
The appeal of Sapporo Grand Hotel
Elegant hospitality that symbolizes the history of Hokkaido
This historic hotel has welcomed many guests as Sapporo's guest house since it opened in 1934. Our attentive service, backed by tradition, will accommodate any guests with any concerns, ensuring a high-quality trip.
The perfect location for sightseeing and the convenience of direct access to Chi-Ka-Ho
It is directly connected to the Sapporo Ekimae-dori Underground Pedestrian Space (Chi-Ka-Ho), which connects Sapporo Station to Odori Park and Susukino.Even on rainy or snowy days, you can easily access the building from the basement by elevator, and it is very comfortable for wheelchair users to move around.
Enjoy the flavors of Hokkaido at a variety of restaurants
All restaurants in the hotel are wheelchair accessible. Even restaurants with steps are equipped with ramps and elevators, so you can enjoy Hokkaido's rich ingredients to your heart's content, from buffets to Japanese and Chinese cuisine.
Reliable barrier-free information
A spacious 62 square meter universal room
On the 5th floor of the East Building, there is a "Universal Room" designed with wheelchair access in mind. It is a spacious 62 square meters, with wide entrances and passageways. It can accommodate up to four people, so you can share the room with your family or caregiver with peace of mind.
Thoroughly eliminated steps and support facilities within the building
The main routes from the lobby to the guest rooms and restaurants are either flat or have slopes. There are also wheelchair-accessible shared restrooms and elevators with low operation panels. Rental wheelchairs, shower chairs, and other amenities are also available.
Individual dietary arrangements and considerations
We can discuss dietary requirements such as chopped or paste foods, allergy options, etc. (Advance consultation required.) All restaurants also offer table seating for guests in wheelchairs, and private dining rooms are available (at some stores) for added privacy.
Hotel Information
Personalized Meal Options
We can accommodate special dietary requests.
Can accommodate minced and pureed meals.
Private dining is available.
Complimentary Welfare Equipment Rentals
Complimentary shower chair rental
Free rental of manual wheelchairs
On-site Accessibility
Main areas are flat or ramp-accessible. Equipped with wheelchair-accessible elevators and public restrooms.
Bathroom Details
Universal rooms feature toilets with grab bars and bathrooms with a separate washing area. Shower chairs are available for rent.
Parking
Available (2,500 USD per night for guests *Starting April 2026, 3,500 USD for large vehicles/flat parking) First-come, first-served, height restrictions apply
Total Rooms
494
Accessible Rooms
1
Facilities
Wi-Fi
エレベーター
Access
4-chome, Kita 1-jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0001, Japan
Approximately 10 minutes on foot from JR Sapporo Station and about 5 minutes on foot from Odori Subway Station. Roughly 80–100 minutes by airport shuttle bus from New Chitose Airport. Barrier-free access to the East Building entrance is available via the elevator located next to Exit 8 of the Sapporo Underground Pedestrian Space (Chi-Ka-Ho).
