Peace of mind when traveling! Welfare equipment rental service
Price
Quote required
Destination:
Duration:
Tour ID:
WR-1W-EN
Accessible services included
Additional accessible options
Contact Us via WhatsApp
Contact Us via WhatsApp
This is a welfare equipment rental service that can be easily used "only when necessary," such as while traveling or in the event of a temporary injury. We also have a lineup of the popular next-generation electric wheelchairs at the same price.
Electric wheelchairs are also available: With a great design and easy operation, they can powerfully maneuver over steps and gravel roads, making long-distance travel painless.
Rental for several days is also possible : Unlike regular rental services, rental for several days is also possible. This meets the needs of those who want to use it while traveling.
Flexible pick-up and return: Our staff will deliver the assistive devices to you at the airport, hotel, etc., so you can use them whenever you want, even while traveling.
⚠ Notes on use
This service is an optional service for customers who have made travel arrangements such as accommodation and nursing care taxis through Flat Travel. We do not accept standalone use of welfare equipment rentals. Thank you for your understanding.
Wheelchair types available
electric wheelchair

You can move freely under your own power by operating the joystick. It has the power to travel over steps and slopes, and is characterized by its fatigue-free operation even on long-distance sightseeing trips.
In addition to the cart type shown in the photo, we can also provide a variety of other electric wheelchairs to suit your needs.
Manual wheelchair (standard type)

It is foldable and has a compact design that can fit in the trunk of a car. It can be unfolded when needed and stored compactly when not needed.
You can choose the type of seat you like based on your physical condition and the purpose of your trip.
Lifts and other welfare equipment

In addition to wheelchairs, we also rent out a variety of welfare equipment, including lifts.
Please feel free to contact us with any requests, such as "Do you have this kind of equipment?" or "I want something that can be used in this situation." We will propose the best equipment to suit your situation.
Enjoy safe and barrier-free travel with Flat Travel!
Have you given up on traveling because of age or physical concerns? Flat Travel offers barrier-free travel that can be enjoyed with peace of mind by people who require care, the elderly, and their families.
We provide total support from pre-departure preparations to returning home, tailored to each customer's physical condition and requests.
Barrier-free planning (free of charge)
We create plans that take into account detailed barrier-free information that you won't find on general travel sites, such as steps along the route, the location of wheelchair-accessible toilets, and the shape of hotel beds and baths. We also adjust the frequency of breaks and travel times to minimize strain on your body.
Accompanying a "travel helper" with nursing and care qualifications
Experienced caregivers and nurses will accompany you on your trip. They will provide specialized care, such as assistance with transferring to a wheelchair, bathing and toileting, and meal support. This will reduce the burden on your family and ensure a safe and comfortable trip.
24-hour medical support system
In case you experience any health problems or issues during your trip, we have a system in place where you can consult with doctors and nurses 24 hours a day, free of charge. You can rest assured knowing that we have the back-up of experts to deal with any problems with medical equipment or make decisions in emergencies.
Important Notes
Category | Detail |
Contracting Entity | gotcha Inc.All travel contracts (booking arrangements, payment collection, cancellation/change policies, etc.) are concluded with this company.Please refer to the "Travel Agency Terms & Conditions (gotcha). |
Our Role | We are responsible for the operations and services entrusted to us by gotcha Inc. |
Booking Confirmation | Not confirmed upon form submission.The booking is officially confirmed only after you agree to and sign (including electronic signatures) the contract documents sent by us. |
Travel Price | The listed prices are estimates.The final quote will be determined after a consultation regarding your physical condition, wheelchair specifications, and the necessity of assistance. |
Pre-trip Consultation | To ensure safety, we must confirm details regarding wheelchair specifications, medical conditions, medication, and allergies.Note: We may be unable to arrange the tour if this information is not provided. |
Scope of Support | [Standard] |
Discrepancies in Declaration | Possible Tour Cancellation & Non-RefundabilityIf the actual situation on the day differs significantly from your prior declaration and we judge that safety cannot be ensured, the tour may be cancelled. In such cases, refunds may not be possible (or only partially possible) due to costs already incurred. |
Accommodation | Possibility of Alternative Proposals |
Health Management | Self-Management (or Companion Management) |
Travel Insurance | Mandatory (In Principle) |


