Peace of mind when traveling! Welfare equipment rental service

Welfare equipment rentals available "only when you need it," perfect for travel or temporary injuries. Our lineup includes the latest next-generation electric wheelchairs—all at the same great price.

Peace of mind when traveling! Welfare equipment rental service

Price

Quote required

Destination:

    Duration:

    Tour ID:

    WR-1W-EN

    Accessible services included

      Additional accessible options

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        This is a welfare equipment rental service that can be easily used "only when necessary," such as while traveling or in the event of a temporary injury. We also have a lineup of the popular next-generation electric wheelchairs at the same price.

        • Electric wheelchairs are also available: With a great design and easy operation, they can powerfully maneuver over steps and gravel roads, making long-distance travel painless.

        • Rental for several days is also possible : Unlike regular rental services, rental for several days is also possible. This meets the needs of those who want to use it while traveling.

        • Flexible pick-up and return:  Our staff will deliver the assistive devices to you at the airport, hotel, etc., so you can use them whenever you want, even while traveling.

        ⚠ Notes on use

        This service is an optional service for customers who have made travel arrangements such as accommodation and nursing care taxis through Flat Travel. We do not accept standalone use of welfare equipment rentals. Thank you for your understanding.

        Wheelchair types available

        electric wheelchair

        You can move freely under your own power by operating the joystick. It has the power to travel over steps and slopes, and is characterized by its fatigue-free operation even on long-distance sightseeing trips.

        In addition to the cart type shown in the photo, we can also provide a variety of other electric wheelchairs to suit your needs.

        Manual wheelchair (standard type)

        It is foldable and has a compact design that can fit in the trunk of a car. It can be unfolded when needed and stored compactly when not needed.

        You can choose the type of seat you like based on your physical condition and the purpose of your trip.

        Lifts and other welfare equipment

        In addition to wheelchairs, we also rent out a variety of welfare equipment, including lifts.

        Please feel free to contact us with any requests, such as "Do you have this kind of equipment?" or "I want something that can be used in this situation." We will propose the best equipment to suit your situation.

        Enjoy safe and barrier-free travel with Flat Travel!

        Have you given up on traveling because of age or physical concerns? Flat Travel offers barrier-free travel that can be enjoyed with peace of mind by people who require care, the elderly, and their families.

        We provide total support from pre-departure preparations to returning home, tailored to each customer's physical condition and requests.

        • Barrier-free planning (free of charge)

          We create plans that take into account detailed barrier-free information that you won't find on general travel sites, such as steps along the route, the location of wheelchair-accessible toilets, and the shape of hotel beds and baths. We also adjust the frequency of breaks and travel times to minimize strain on your body.

        • Accompanying a "travel helper" with nursing and care qualifications

          Experienced caregivers and nurses will accompany you on your trip. They will provide specialized care, such as assistance with transferring to a wheelchair, bathing and toileting, and meal support. This will reduce the burden on your family and ensure a safe and comfortable trip.

        • 24-hour medical support system

          In case you experience any health problems or issues during your trip, we have a system in place where you can consult with doctors and nurses 24 hours a day, free of charge. You can rest assured knowing that we have the back-up of experts to deal with any problems with medical equipment or make decisions in emergencies.

        Important Notes

        Category

        Detail

        Contracting Entity

        gotcha Inc.All travel contracts (booking arrangements, payment collection, cancellation/change policies, etc.) are concluded with this company.Please refer to the "Travel Agency Terms & Conditions (gotcha).

        Our Role

        We are responsible for the operations and services entrusted to us by gotcha Inc.

        Booking Confirmation

        Not confirmed upon form submission.The booking is officially confirmed only after you agree to and sign (including electronic signatures) the contract documents sent by us.

        Travel Price

        The listed prices are estimates.The final quote will be determined after a consultation regarding your physical condition, wheelchair specifications, and the necessity of assistance.

        Pre-trip Consultation

        To ensure safety, we must confirm details regarding wheelchair specifications, medical conditions, medication, and allergies.Note: We may be unable to arrange the tour if this information is not provided.

        Scope of Support

        [Standard]
        Monitoring, guiding, and simple mobility assistance (such as wheelchair assistance).
        [Option]
        If physical care (toileting, eating assistance, etc.) or decision-making support is required, additional arrangements with separate fees are necessary.

        Discrepancies in Declaration

        Possible Tour Cancellation & Non-RefundabilityIf the actual situation on the day differs significantly from your prior declaration and we judge that safety cannot be ensured, the tour may be cancelled. In such cases, refunds may not be possible (or only partially possible) due to costs already incurred.

        Accommodation

        Possibility of Alternative Proposals
        Since the number of accessible (barrier-free) rooms is limited, we may propose an alternative facility if we cannot secure a room at your desired hotel.

        Health Management

        Self-Management (or Companion Management)
        In principle, the management of medication and allergy responses must be handled by the customer themselves or their companion.

        Travel Insurance

        Mandatory (In Principle)
        We will introduce travel insurance designated by us and gotcha Inc. (e.g., AIG General Insurance).(Details will be explained after application.)

        Price

        Quote required

        Check the estimate.

        Contact Us via WhatsApp

        + 81 080 5707 1720

        Please feel free to contact us.

        ✅ I’d like to get a price quote first.
        ✅ I want to customize my itinerary.
        ✅ I have concerns about traveling safely to Japan.

        No concrete travel plans yet? No problem! Please feel free to contact us.

        Check the estimate.

        Please note that your booking is not confirmed by submitting this form. We finalize the arrangements and price only after a pre-trip consultation to ensure your safety and comfort.
        Please be advised that the travel contract regarding bookings, payments, and cancellation policies is an agreement between you and gotcha Inc.

        Please select any additional options you are interested in. (Select all that apply)

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