Service features and appeal

This is a private charter plan that allows you to enjoy sightseeing in a private space just for your family, without having to worry about public transportation times.

• Your own free-form travel plan: "I want to drive along the coast," "I want to visit a restaurant that holds special memories," "I want to stop by a roadside station along the way." There is no set route. Since the service can be used in one-hour increments, you can freely create a course that suits your desires, from a short detour to a full-fledged day trip.

• Escorted by a professional caregiver: Behind the wheel will be a professional care driver with a nursing care license. We can assist you in getting in and out of the car, as well as guiding you to the toilet at tourist spots and helping you choose souvenirs. Your family can enjoy the scenery and conversation from the window without having to worry about driving or caring for you.

• Door-to-door spectacular views: From your home or station to your destination's spectacular view point. With a lift-equipped vehicle, you can move smoothly without having to transfer wheelchairs. This minimizes the burden on your body and maximizes the enjoyment of your trip.

Available vehicles

Nursing care taxi

This is a reservation-only taxi service that specializes in providing transportation and assistance for people who require care or are physically disabled . Many of the drivers hold nursing qualifications (initial training, etc.), and they can provide thorough assistance , such as moving people from their bed to their car or accompanying them to medical appointments .

UD Taxi

These vehicles are designed to be "easy to use for everyone," including healthy people, the elderly, wheelchair users, and those with strollers . They are equipped with spacious interiors and ramps, so you can board in a wheelchair.

If you prefer to use UD Taxi, the fare may be slightly cheaper.

Enjoy safe and barrier-free travel with Flat Travel!

Have you given up on traveling because of age or physical concerns? Flat Travel offers barrier-free travel that can be enjoyed with peace of mind by people who require care, the elderly, and their families.

We provide total support from pre-departure preparations to returning home, tailored to each customer's physical condition and requests.

• Barrier-free planning (free of charge)

  We create plans that take into account detailed barrier-free information that you won't find on general travel sites, such as steps along the route, the location of wheelchair-accessible toilets, and the shape of hotel beds and baths. We also adjust the frequency of breaks and travel times to minimize strain on your body.

• Accompanying a "travel helper" with nursing and care qualifications

  Experienced caregivers and nurses will accompany you on your trip. They will provide specialized care, such as assistance with transferring to a wheelchair, bathing and toileting, and meal support. This will reduce the burden on your family and ensure a safe and comfortable trip.

• 24-hour medical support system

  In case you become unwell or experience any problems during your trip, we have a system in place where you can consult with doctors and nurses 24 hours a day free of charge. You can rest assured knowing that we have expert backup to deal with any problems with medical equipment or make decisions in emergencies.

Important Notes