Sheraton Grand Hiroshima Hotel

Sheraton Grand Hiroshima Hotel offers both the ultimate convenience of being directly connected to JR Hiroshima Station and a luxury stay experience.
All guest rooms are spacious, starting at 35 square meters, and feature stunning views from high floors along with exceptional dining options.
Regarding accessibility, a completely flat route is secured from the station to the lobby and guest rooms, providing a stress-free environment for wheelchair users. With dedicated universal rooms, a wide range of rental equipment, and high-quality staff support, this accommodation ensures that everyone can enjoy a premium experience with peace of mind.

Accessibility Information

    ツアーID:

    SRT-G-Hiroshima-EN

      The Charms of the Hotel

      Sheraton Grand Hiroshima Hotel is a top-tier luxury hotel in Hiroshima City, holding the prestigious "Sheraton Grand" title—a designation reserved for hotels that boast exceptional design and service within the global Sheraton brand. Here are three key highlights of its appeal:

      Unbeatable Location and Accessibility

      Directly connected to the Shinkansen Entrance (North Exit) of JR Hiroshima Station, the hotel is just a one-minute walk from the Shinkansen platform. This makes it an ideal base not only for business but also for sightseeing trips to Miyajima and the Peace Memorial Park.

      Sophisticated Guest Rooms and Views

      Guest rooms offer a minimum of 35 square meters of space and feature a modern, sophisticated design. From the high-floor rooms, guests can enjoy a panoramic view of the Hiroshima cityscape and the Seto Inland Sea, providing an extraordinary stay experience.

      Extensive Dining and Facilities

      One of the highlights is the exceptional quality of dining, including the buffet restaurant "Bridges," which features an abundance of local ingredients, and an authentic Japanese restaurant. Additionally, the hotel is equipped with a Club Lounge, fitness center, and an indoor pool, allowing guests to fully enjoy the hotel stay itself.

      Accessibility Features

      The hotel is a facility with meticulous consideration for "Universal Design," ensuring that elderly guests and those with disabilities can stay with peace of mind. In addition to the physical infrastructure, the staff's service and support are highly regarded. The main features of its accessibility are the following three points:

      Direct connection to the station with completely flat access

      The route from Hiroshima Station connects via a pedestrian deck, meaning there are no steps or uneven surfaces. This path allows wheelchair users and those using canes to move smoothly and check in without getting wet, even on rainy days, offering a level of convenience that is among the best of any hotel in the city.

      Functional Universal Rooms

      The dedicated barrier-free rooms (Universal Rooms) provide ample space for wheelchair maneuvering. The bathroom and restroom are separated by sliding doors, and with features such as strategically placed handrails and the removal of floor thresholds, the design ensures a comfortable stay even for those requiring assistance.

      Attentive Support System

      With the hospitality unique to an international hotel chain, a wide range of rental equipment is available, including wheelchairs (for indoor use), shower chairs, and bath boards. Furthermore, by consulting in advance, guests can expect personalized support tailored to their individual needs, such as adjustments to meal preparation at the restaurant.

      Hotel Information

      Personalized Meal Options

      • Can accommodate minced and pureed meals.

      Complimentary Welfare Equipment Rentals

      • Complimentary shower chair rental

      • Free rental of manual wheelchairs

      • Free rental of electric wheelchairs

      On-site Accessibility

      Fully wheelchair accessible

      Bathroom Details

      No hot springs at the hotel.
      Universal bathrooms available in some rooms.

      Parking

      Available (Guests: 2,000 yen per night / Wheelchair-accessible space available, reservation required)

      Pick-up & Drop-off Service

      None (Directly connected to the station)

      Total Rooms

      238

      Accessible Rooms

      5

      Facilities

        • Wi-Fi

        • Elevator

        Access

          12-1 Wakakusa-cho, Higashi-ku, Hiroshima-shi, Hiroshima 732-0053

          The location is directly connected to the Hiroshima Station Shinkansen Exit via a covered pedestrian deck, allowing wheelchair users to move easily without getting wet in the rain.

          Room Information

          Deluxe Corner Twin / King

          ~2People

          40㎡

          Twin/Doudle

          No meals included

          213 USD~

          • Room width: 81 cm or more

          • Walk-in shower

          Check for availability!

          Deluxe King / Twin

          ~2People

          35㎡

          Twin/Doudle

          No meals included

          178 USD~

          • With handrail

          • Walk-in shower

          Check for availability!

          Accessible Room

          ~2People

          35㎡

          Twin

          No meals included

          215USD~

          • With handrail

          • Room width: 81 cm or more

          • Walk-in shower

          Check for availability!

          Important Notes

          Category

          Detail

          Contracting Entity

          gotcha Inc.All travel contracts (booking arrangements, payment collection, cancellation/change policies, etc.) are concluded with this company.Please refer to the "Travel Agency Terms & Conditions (gotcha).

          Our Role

          We are responsible for the operations and services entrusted to us by gotcha Inc.

          Booking Confirmation

          Not confirmed upon form submission.The booking is officially confirmed only after you agree to and sign (including electronic signatures) the contract documents sent by us.

          Travel Price

          The listed prices are estimates.The final quote will be determined after a consultation regarding your physical condition, wheelchair specifications, and the necessity of assistance.

          Pre-trip Consultation

          To ensure safety, we must confirm details regarding wheelchair specifications, medical conditions, medication, and allergies.Note: We may be unable to arrange the tour if this information is not provided.

          Scope of Support

          [Standard]
          Monitoring, guiding, and simple mobility assistance (such as wheelchair assistance).
          [Option]
          If physical care (toileting, eating assistance, etc.) or decision-making support is required, additional arrangements with separate fees are necessary.

          Discrepancies in Declaration

          Possible Tour Cancellation & Non-RefundabilityIf the actual situation on the day differs significantly from your prior declaration and we judge that safety cannot be ensured, the tour may be cancelled. In such cases, refunds may not be possible (or only partially possible) due to costs already incurred.

          Accommodation

          Possibility of Alternative Proposals
          Since the number of accessible (barrier-free) rooms is limited, we may propose an alternative facility if we cannot secure a room at your desired hotel.

          Health Management

          Self-Management (or Companion Management)
          In principle, the management of medication and allergy responses must be handled by the customer themselves or their companion.

          Travel Insurance

          Mandatory (In Principle)
          We will introduce travel insurance designated by us and gotcha Inc. (e.g., AIG General Insurance).(Details will be explained after application.)

          166 USD~

          Per room

          Check Availability

          Contact Us via WhatsApp

          + 81 080 5707 1720

          Please feel free to contact us.

          ✅ I’d like to get a price quote first.
          ✅ I want to customize my itinerary.
          ✅ I have concerns about traveling safely to Japan.

          No concrete travel plans yet? No problem! Please feel free to contact us.

          Other Accessible Hotel In Japan

          Important Note:
          Submitting this form does not guarantee a reservation. To ensure a safe and comfortable accessible travel experience, we will confirm availability and the final price based on the information you provide. The travel contract (including arrangements, payments, and cancellation policies) will be concluded between the customer and gotcha Co., Ltd.

          Please select any additional options you are interested in (Select all that apply)

          Optional

          Check Japanese Accessible Tour