Wheelchair Accessible Travel in Japan

Assessed in person.
For access and a rewarding stay.

Can an extra bed be added without compromising wheelchair access? Are connecting rooms available for the family? We visit hotels and speak with their teams to understand both accessibility and the comfort of each stay.

Hotels assessed on site

75+hotels

Tokyo / Fuji–Hakone / Kanazawa
Kyoto / Osaka / Hiroshima

Accessible hotel rooms for the whole party

Extra-bed feasibility / connecting-room options
Electric beds / space to move and transfer

Bathroom details, checked in person

Shower configuration / chair types
Bathroom access and assistance space

Complex arrangements.
Our everyday expertise.

From niche requests such as delivering care equipment to a hotel, to rail tickets, accessible vehicles and local sightseeing. Our specialists handle the checks, reservations and coordination as part of your clients’ complete journey.

Flat CareLocal coordination

Hotels

Transport

Sightseeing

Equipment

Every part of the journey, connected.

Care equipment & individual requests

Source hoists and specialist equipment, and coordinate hotel suitability, delivery and collection.

Shinkansen tickets & boarding assistance

Arrange wheelchair spaces and tickets, with station boarding assistance.

Wheelchair accessible vehicles

Coordinate suitable vehicles for airport transfers, intercity travel and private touring.

Local sightseeing support

Check access at sights and activities, and adjust the itinerary around your clients’ needs.

Prepared locally. Connected globally.

Prepared in advance.
Ready to respond.

First-hand knowledge.
Better starting points.

Our hotel assessment records help us identify options that fit room, bathroom and mobility requirements. Preparation puts suitable options within reach.

Partners across Japan.
Details agreed ahead.

Rates and conditions are coordinated with accessible taxi and equipment partners in advance, helping us bring stays, transport and equipment together.

Across time zones.
Within easy reach.

With team members in Japan and Europe, we can respond quickly with proposals and handle urgent requests.

Travel case studies

A wheelchair traveller and companion smiling beside the river, with Tokyo Skytree and an illuminated bridge behind them.

35 DAYS BASED IN TOKYO · 3 GUESTS

A room for 34 nights.
A hoist ready on arrival.

Request: A guest using a power wheelchair and hoist travelled with two companions. Their extended Tokyo stay included days out in Asakusa and the Fuji area.
Delivered: We assessed the hotel in person and secured the same room for all three guests for 34 nights. Our support covered hoist delivery and collection, a sling purchase during the stay, guiding in Tokyo and accompaniment to the airport on departure.

A wheelchair traveller smiling beside the water on Miyajima, with the great torii gate of Itsukushima Shrine behind her.

TOKYO, KYOTO, OSAKA & HIROSHIMA · 15 DAYS

Two weeks to prepare.
Four cities to discover.

Request: A power wheelchair user wanted to combine a conference in Hiroshima with a family holiday across four cities, with the party size changing partway through the trip.
Delivered: Using first-hand hotel assessments, we coordinated rooms, four Shinkansen journeys and airport transfers. During the stay, we adapted Tokyo sightseeing to the rain forecast and accompanied the family from their hotel to the station.

A smiling wheelchair traveller exploring the streets of Asakusa.

Osaka · Kyoto · Tokyo — 8 nights, 9 days

Three cities by rail.
One coordinated itinerary.

Request: Four guests, including a power wheelchair user, travelling through Osaka, Kyoto and Tokyo.
Delivered: Reserved Shinkansen wheelchair seats and boarding assistance, then arranged a lift-equipped transfer from Tokyo Station to the hotel.

Tokyo — 4 nights, 5 days

A family’s Tokyo trip,
adapted during the day.

Request: A family of five from Taiwan, including a mother using a manual wheelchair. Five days in Tokyo.
Delivered: Arranged the accessible room, Narita transfers and private touring. Changed the sightseeing destination and added a hotel rest stop.

Agencies we have worked with

Travel agencies around the world entrust us with their clients’ Japan journeys.

For your next proposal

Reliable information.
For your client proposals.

Sample itineraries, rates and booking conditions, plus destination material. Our sales kit helps your agency propose wheelchair accessible tours and stays in Japan.

Get the client proposal sales kit

After your request, our team will contact you with the materials.

Sample itineraries to inspire a journey
7, 10, 14 and 21-day itineraries. A starting point for different trip lengths and destinations.
Rates and arrangement conditions
Reference pricing and the conditions to review before preparing your proposal.
Destination photos and English copy
Material for Tokyo, Kyoto, Osaka, Fuji–Hakone, Hiroshima and Kanazawa.

Japan, fully experienced.
With every detail considered.