Guide to using nursing care taxis in Yamanashi | Explaining fees, reservation methods, and recommended companies

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Published:2026.02.20

Updated:2026.02.20

Yamanashi Prefecture is an attractive tourist destination blessed with Mount Fuji, beautiful lakes, and abundant nature, but securing transportation can be a major challenge for elderly people and those in wheelchairs. This article provides a comprehensive explanation of "caregiver taxis," a reliable ally in such situations, covering everything from service details and pricing to how to make a reservation, recommended companies in Yamanashi Prefecture, and even sightseeing plans using caregiver taxis. Please use this as a reference for comfortable travel and travel planning in Yamanashi.

What is a convenient nursing care taxi for getting around Yamanashi?

Nursing care taxis are a transportation service for people who have difficulty traveling alone, such as the elderly, people with physical disabilities, and people using wheelchairs or stretchers. They not only take you to your destination, but also provide assistance when boarding and disembarking, as well as various other support as needed. They are a reliable means of transportation that meets a variety of needs, such as those who want to enjoy Yamanashi's beautiful scenery but are worried about traveling, or those who want to safely go to the hospital.

Services available via nursing care taxis

The services offered by nursing care taxis are not limited to transportation to and from destinations. In addition to "boarding and alighting assistance" to help you safely get in and out of the vehicle, you can expect detailed support tailored to the user's situation, such as "indoor assistance" to transfer from a bed to a wheelchair at home, and "stair assistance" to help you go up and down stairs. Some companies also offer plans to provide assistance in various situations while out and about, such as accompanying you to the reception and cash register at medical appointments, or accompanying you shopping or sightseeing.

Differences from regular taxis and welfare taxis

The biggest difference between nursing care taxis and regular taxis is that the drivers have nursing care qualifications (e.g., nursing care worker initial training), and they use special vehicles with lifts and ramps that allow passengers in wheelchairs or on stretchers to board. There is also the term "welfare taxi," but this generally refers to all taxis licensed under the Road Transport Act, and whether nursing care insurance applies and the scope of assistance services provided vary depending on the operator. It may be easier to understand nursing care taxis if you think of them as being more specialized in assistance services.

A thorough explanation of the pricing system for nursing care taxis in Yamanashi

When considering using a nursing care taxi, the most important thing to consider is the price. The price is mainly made up of a "basic fare" and "additional fees" for assistance services, etc. Prices vary depending on the company, so it's important to check carefully in advance. Here, we'll take a closer look at the general pricing structure for nursing care taxis in Yamanashi Prefecture.

Basic fare system (distance and time systems)

Many taxi companies use either a distance-based fare or an hourly fare as their base fare. Distance-based fares are a system in which a fare is added according to the distance traveled on top of the base fare. On the other hand, hourly fares are often applied as a charter fee for long-term use such as sightseeing, and are set at a rate of "xx yen per 30 minutes." It is also common for a "pick-up fee" to be charged separately for having the taxi pick you up at a specified location.

Additional fees such as assistance fees and equipment rental

In addition to the basic fare, additional fees may be charged depending on the services used. Typical examples include a "boarding and alighting assistance fee" for helping passengers get on and off the vehicle, and an "indoor assistance fee" for assistance with moving around inside the vehicle. Additionally, if you rent special equipment such as a reclining wheelchair or stretcher, you may be required to pay an "equipment rental fee." These fees vary greatly depending on the operator, so be sure to check when making a reservation.

"Why not leave all the hassle of preparing for barrier-free travel to the professionals?"

"Even if there is a tourist spot I want to visit, I don't know if I can actually stay there given my physical condition..." If you have such concerns, don't worry. Flat Travel is not just a travel agency. As experts in barrier-free travel, we have a vast amount of original research data.

・Support from caregiver travel professionals who are familiar with every corner of tourist destinations.
We are professionals who will understand and confirm even the smallest details, such as how to board in a wheelchair and the driver's caregiving experience. No more wasting time wondering, "Can I go?"

・Easily book travel and hotels all at once

 ・We will provide a one-time quote that includes not only hotel reservations but also arrangements for taxis with lifts and taxis for caregivers. This will save you the trouble of contacting various parties and making separate arrangements.

 - We can also make flexible adjustments to suit your situation, such as changing the type of meal or arranging for assistance staff on the day.

Inquire about nursing care taxis via Whatsapp

Check information on nursing care taxis across Japan

How to choose and book a care taxi in Yamanashi

There are many nursing care taxi companies in Yamanashi Prefecture, so you may be unsure which one to use. To use the service with peace of mind, it is important to carefully choose a company that suits your needs. Here, we will explain the key points to choosing the right company to avoid making a mistake, as well as the specific process from booking to the day of use.

Three points to consider when choosing a care taxi company

There are a few points to consider when choosing a care taxi company you can trust.
The first is the driver's qualifications and experience. Checking whether the driver has qualifications such as initial care worker training or a caregiver qualification, and whether they have extensive experience assisting others, will give you peace of mind.
The second is the vehicle's facilities. Choose a vehicle that suits your physical condition, such as whether it can accommodate the wheelchair or stretcher you wish to use, and whether it has a lift or ramp.
The third is a clear pricing structure. Choosing a company that clearly explains in advance the basic fare and in what cases additional fees will be charged will help you avoid any problems.

Steps from reservation to the day of use

The general process for using a nursing care taxi is as follows:
Step 1: Make an inquiry by phone or through the website. Tell them the date and time you would like to use the service, your destination, and the type of assistance you require.
Step 2: The company will provide you with a price estimate. If you are satisfied with the estimate, you can officially make a reservation.
Step 3: You will usually receive a confirmation call the day before your intended use.
Step 4: On the day of use, the driver will come to pick you up at the specified location at the reserved time. After arriving at your destination, you will settle the fee and the service will be complete.

Things to be aware of when making a reservation

To ensure smooth arrangements and safe transportation on the day, it is very important to provide several pieces of information accurately when making a reservation.
First, be sure to provide detailed information about the user's physical condition (whether they can stand on their own, how much assistance they will need to transfer, etc.).
Next, information such as the type of wheelchair to be used (standard, reclining, etc.), its size, and whether or not a stretcher will be required are essential.
Additionally, providing other information such as the condition of the buildings at your departure and destination points (whether or not there is an elevator, whether there are steps in front of the entrance, etc.), the number of passengers, and the amount of luggage will help to avoid any problems on the day.

[By area] Recommended nursing care taxi companies in Yamanashi Prefecture

Yamanashi Prefecture is large, and the nursing care taxi companies that serve each area vary. Here, we will introduce the general characteristics of the companies that provide services in each major area.

Fujikyu Yamanashi Hire 

When it comes to sightseeing in the Mt. Fuji and Kawaguchiko area, this company is the one to go to. They offer a special plan called the "Mt. Fuji Sightseeing Taxi," where you will be guided by a certified driver with extensive tourist knowledge. They also own UD (Universal Design) taxis (Japan Taxi) that can be boarded while in a wheelchair, so the hardware is also extremely safe. They also have a wide range of model courses, such as touring the Fuji Five Lakes and seasonal flower viewing.

Yamanashi Kotsu (YK Taxi) 

This major company covers the entire Yamanashi prefecture, making it ideal for sightseeing based around Kofu Station. They have model sightseeing courses such as the "Shosenkyo Course" and "Winery Tour," and their clear pricing structure is a great plus for travelers. With a large number of vehicles, it's easy to make reservations, and they also have a large number of UD taxis, making it a company that can easily accommodate sudden changes in plans.

Passenger Taxi Flower 

This is a nursing care taxi company that strongly emphasizes "tourism and leisure." More than just a means of transportation, they also provide consultation from the travel planning stage, checking in advance whether tourist facilities are barrier-free and introducing wheelchair-accessible accommodations. Their meticulous "travel concierge"-like service, which is not available at major companies, is appealing.

Care and Welfare Taxi Wai Y Wai 

This company is based on the concept of "exciting travel" and proposes sightseeing courses tailored to the user's requests. Rather than following a manual tour, they will create a flexible plan that includes wheelchair accessibility in response to requests such as "I want to go here" or "I want to eat this." This is recommended for those who want to enjoy sightseeing in Yamanashi freely with a private charter.

Check nursing care taxi prices across Japan in one go!

"It's a lot of work to search for businesses in each area and contact them one by one." 

With Flat Travel, you can get quotes from affiliated businesses across the country all at once, simply by telling us the area you want to go to, the dates, and the type of wheelchair you need.

  • We can also arrange trips across multiple regions at once. 

  • You can specify a driver who can speak a foreign language. 

  • You can check the breakdown of fees in advance, so you can rest assured

Request a free bulk quote 

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Take a care taxi! Recommended barrier-free sightseeing in Yamanashi

By arranging a caregiver taxi, traveling to places you've previously given up on is no longer a dream. Why not eliminate your travel worries and fully enjoy Yamanashi's wonderful nature and culture? Here we introduce recommended barrier-free sightseeing courses using a caregiver taxi.

Sightseeing spots around Lake Kawaguchi with a view of Mt. Fuji

The area around Lake Kawaguchi, the center of the Fuji Five Lakes area, is dotted with spots that can be enjoyed by wheelchair users. For example, the Kawaguchiko Music Forest Museum has slopes within the park, where you can enjoy beautiful gardens and music box performances. Also, Oishi Park on the lakeside offers spectacular views of Mt. Fuji and seasonal flowers from a flat promenade, and is equipped with multi-purpose toilets. By efficiently traveling between spots in a caregiver taxi, you can enjoy sightseeing with less physical strain.

Kofu city sightseeing tour around places associated with Takeda Shingen

Within Kofu city, there are many historical sites connected to the Sengoku period warlord Takeda Shingen. Takeda Shrine, dedicated to Takeda Shingen, has some gravel roads, but wheelchairs are accessible up to the worship hall. Additionally, the Kofu City Takeda Clan Ruins History Museum (Shingen Museum) is barrier-free and equipped with elevators and multi-purpose toilets, allowing you to explore history with peace of mind. It is also fun to charter a caregiver taxi and tour the area with a driver knowledgeable in history.

Enjoy the flavors of Yamanashi at a winery and orchard

We also recommend a trip to experience the charms of Yamanashi, the fruit kingdom. Some facilities, such as Chateau Mercian Katsunuma Winery in the Katsunuma area, have barrier-free tour courses and tasting rooms. Depending on the season, some orchards have widened pathways so that wheelchair users can enjoy cherry and grape picking. Be sure to check with the care taxi company or farm in advance to see if they can accommodate you, and enjoy the unique flavors of Yamanashi.

Information on barrier-free access in Yamanashi, including information on nursing care taxis!

To ensure a comfortable trip to Yamanashi, it's important to know not only about the means of transportation, such as care taxis, but also about barrier-free information on accommodations and tourist spots. Here we'll introduce some useful information for planning your trip. Get ready to enjoy your trip with peace of mind.

Wheelchair-friendly barrier-free hotels in Yamanashi

Yamanashi Prefecture is home to hotels and inns with barrier-free rooms that allow wheelchair users to stay comfortably. For example, Fuji Lake Hotel on the shores of Lake Kawaguchi has long been committed to barrier-free access, offering a wide variety of universal design rooms and private baths. Other facilities, such as Hotel Mount Fuji, offer barrier-free rooms that allow guests to enjoy spectacular views from high ground. While you can contact the hotel directly for detailed barrier-free information, such as whether or not there are steps in the room or what the bathroom facilities are like, you can also consult with Flat Travel, experts in barrier-free travel, and we will provide comprehensive support, from suggesting accommodations that meet your needs to booking.

Barrier-free tourist facilities that can be enjoyed with peace of mind

Yamanashi Prefecture has many tourist facilities that are barrier-free. Places like the Yamanashi Prefectural Museum of Art and Heidi's Village are equipped with wheelchair-accessible parking spaces, ramps, and multi-purpose toilets, making them enjoyable for many people. Yamanashi Fuefuki River Fruit Park is also a large park, but it has also taken care to reduce the burden of movement, such as providing wheelchair spaces on the road train that travels through the park. It is also a good idea to check the barrier-free information on each facility's official website.

Tips for planning your entire trip

When planning your entire trip, it's important to allow plenty of time for travel. Roads can be particularly congested during peak tourist seasons, so try to plan a flexible schedule without packing everything in. Also, checking the locations of accessible restrooms at places you may be stopping at in advance using a map app will help you avoid panicking on the day. Above all, the quickest way to ensure a comfortable trip is to consult with a care taxi company or travel experts like us in advance to eliminate any concerns you may have about travel and accommodation.

Find out more about barrier-free information in Yamanashi!

Would you like to know more detailed information about barrier-free access in Yamanashi?

Flat Travel is a professional team of caregiver travel providers offering barrier-free travel throughout Japan.

We gather barrier-free information from all over Japan every day and propose it to our customers, which is why we know this.

Please check the following page for more information on this and other topics.

Frequently asked questions about using nursing care taxis in Yamanashi

Here we have compiled a list of frequently asked questions and answers about using nursing care taxis in Yamanashi. Please use this as a reference to resolve any doubts or concerns you may have before using the service.

Can I make a last-minute reservation on the day?

Many nursing care taxi companies require advance reservations. Reservations tend to fill up quickly, especially on weekends, holidays, and during tourist seasons, so we recommend contacting them early once your plans are confirmed. However, if there are vehicles and drivers available, they may be able to accommodate sudden requests on the day. It's a good idea to call first and ask before giving up.

Will there be any assistance staff on board besides the driver?

Generally, a single driver with nursing care qualifications will drive and assist the user. However, in cases where it is deemed difficult to ensure safety with a single driver, such as when moving using stairs or assisting heavy people, some companies will offer the option of arranging additional assistance staff. It is important to provide detailed information about the user's situation when making a reservation and discuss the necessary personnel.

Can I board the train in a wheelchair or on a stretcher?

Yes, it is possible. One of the major advantages of nursing care taxis is that they use special vehicles that allow passengers to board and disembark while remaining in their wheelchairs or stretchers. Using the lift or ramp at the rear of the vehicle, passengers can board safely and smoothly. When making a reservation, be sure to let us know the type of wheelchair you use (standard, reclining, electric wheelchair, etc.) and whether you will be using a stretcher.

Can I use nursing care insurance?

The applicability of nursing care insurance varies depending on the purpose and conditions of use. Generally, it is limited to use for specific purposes outlined in the care plan, such as going to or transferring to the hospital, or going out for official procedures. Use for personal purposes, such as sightseeing, shopping, or visiting relatives' homes, is not covered by nursing care insurance and must be borne entirely by the individual (out-of-pocket expenses). It is necessary to check in advance with your care manager or the nursing care taxi company you wish to use to find out whether it applies or not.

For care taxi arrangements and travel consultations in Yamanashi, contact Flat Travel

We hope this article has alleviated some of your concerns about travel and transportation in Yamanashi Prefecture. Travel-related concerns are numerous, ranging from arranging a care taxi to finding accessible accommodations and creating a sightseeing plan that's accessible to wheelchair users. Flat Travel is a travel agency specializing in accessible travel. If you'd like to stay at an accessible hotel or discuss your travel concerns, please contact us here. Our expert staff will work closely with each customer to propose the perfect plan, not only for trips to Yamanashi but also to other parts of Japan, including Tokyo, Kyoto, and Osaka, which we'll be introducing in the future.

Writer

Flatcare Inc CEO

Hayato Suzuki

After experiencing the loss of three family members during his teens and feeling regret for not being able to provide end-of-life care at home, he served as the Head of Sales at caremaker Inc., a home healthcare startup.

Through his firsthand experience with the realities of home healthcare, he realized that simply being at home is not what matters most. To explore advanced international practices, he decided to study abroad.

Selected as a Japanese representative for the 16th cohort of "Tobitate! (Leap for Tomorrow) Study Abroad Initiative" in the nursing care category, he studied cutting-edge practices in Denmark and Australia. There, he resonated with the philosophy that the focus should not be on "where" one spends their time, but on the "process" of ensuring one can live authentically.

Determined to create a world where life remains full of ups and downs—in a positive, vibrant sense—even for those with illnesses, disabilities, or advanced age, he founded FlatCare Inc.

In October 2025, he will assume the position of Researcher at the Universal Travel Research Institute.

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