A complete guide to wheelchair rentals in Tokyo! A thorough comparison of short-term and same-day rental services

There are many occasions when you'll need a wheelchair when traveling or taking a short trip to Tokyo. Bringing your own wheelchair can be a hassle, requiring a lot of luggage, and you might suddenly need one. This article provides a thorough explanation of wheelchair rental services in Tokyo that are useful in such situations, focusing on short-term rentals and same-day service options. This comprehensive guide covers everything you need to know if you're looking to rent a wheelchair in Tokyo, from how to choose a service to recommended companies for different purposes and rental information at airports and major stations.

Why renting a wheelchair is convenient when traveling to Tokyo

While Tokyo has a well-developed transportation network, transferring between stations and navigating crowds can be difficult. When traveling with elderly people or those with mobility issues, using a wheelchair is particularly effective for enjoying sightseeing without strain. By using a local rental service, you can significantly reduce the burden of travel and ensure a comfortable trip to Tokyo. Here, we will look at the specific benefits.

Reduce your luggage and travel lighter

One of the biggest headaches when preparing for a trip is the amount of luggage you have to bring. Wheelchairs, in particular, are large and heavy, making transporting them by Shinkansen or airplane a hassle. Advance transportation procedures are required, and there's also the risk of them being damaged during travel. By using a local rental service, you won't need to bring a wheelchair from home, and you can start your trip lighter with just your carry-on luggage. There are also services that allow you to pick up your wheelchair at the airport or hotel upon arrival, making for a smoother travel plan.

Economical as it can be used only for the period required

Wheelchairs are expensive, costing anywhere from tens of thousands to hundreds of thousands of yen, but if you plan to only use them temporarily, such as when traveling or recovering from an injury, purchasing one can be a significant financial burden. Rental services allow you to rent a wheelchair for as long as you need it, such as by the day or by the week, which can significantly reduce costs. The fees are often set relatively cheaply, making them easy to use, which is a major attraction.

Choose the wheelchair that best suits your needs and the user

Although wheelchairs are generally referred to as such, there are many different types, including "self-propelled" wheelchairs that users can operate themselves, "assisted" wheelchairs that are lightweight and easy for caregivers to operate, and "electric" wheelchairs that make it easy to travel up slopes and over long distances. Rental services offer a wide range of these models, so you can choose the one that best suits your needs, such as the user's physical condition, the characteristics of the tourist destination you're visiting, and whether or not you'll need a caregiver. It's also a good idea to try one out before you buy.

Don't go wrong! 4 points to consider when choosing a wheelchair rental in Tokyo

There are many wheelchair rental services in Tokyo, so you may be unsure which one to choose. However, if you keep a few points in mind, you can easily find a service that suits your needs. Here we will explain four points that are particularly important when choosing a rental service. Compare these points and make a choice you will not regret.

Choose by rental period (short term/long term)

First, determine how long you want to rent for. Some services specialize in short-term plans for travelers, such as one day or two nights and three days, while others offer discounted plans for long-term use of a month or more. It's important to choose a service with the most cost-effective pricing structure based on your intended use. It's a good idea to compare daily rates for short-term rentals and monthly rates for long-term rentals.

Choose pick-up/return location (delivery, store, airport)

Where you pick up and return the wheelchair is also an important factor in your selection. The main methods are "delivery," where the wheelchair is delivered to a specified location, "store pickup," where you go directly to the provider's store, and "airport pickup," where you can complete the process at the airport counter. For travelers, services that deliver directly to the airport or your hotel are convenient. On the other hand, if the store is near a station, you can easily drop by and pick it up on your way there. Choose the method that is most convenient for your travel itinerary.

Choose by wheelchair type (self-propelled, assisted, electric)

The type of wheelchair directly affects the user's comfort and the burden on the caregiver. There are three main types.

1. Self-propelled: This type is propelled by operating the rear wheel hand rims. It is suitable for people with strong arms or those who want to move at their own pace.

2. Assisted: This type is designed to be operated by an assistant pushing it from behind, and is characterized by its lighter and more compact models than self-propelled types.

3. Electric: This type moves easily using the power of a battery and motor. It reduces the burden on both the user and the caregiver when traveling on hilly terrain or over long distances.

Understand these features and choose the one that best suits your usage scenario.

Check the fees and coverage

When comparing rental fees, it's important to consider the total price, including not only the basic fee but also delivery fees, optional fees, and consumption tax. Also, be sure to check the compensation details in case the wheelchair breaks down or is damaged during rental. Many services offer insurance or compensation systems, but the scope of coverage and out-of-pocket expenses vary. Be sure to receive a thorough explanation before signing the contract and choose a service you can use with peace of mind.

[By purpose] 5 recommended wheelchair rental services in Tokyo

Here, we've carefully selected five highly recommended wheelchair rental services from among the many available in Tokyo, categorized by purpose. Whether you prefer in-store pickup, delivery to your hotel, or sudden use, you're sure to find a service that suits your needs. Compare the features of each service and choose the one that best suits your travel plans.

Flat Travel | Travel support beyond wheelchair rentals

Flat Travel is a travel service that allows people with disabilities and the elderly to go out with peace of mind.

This service can not only lend you wheelchairs, but also help you with all your travel concerns, from checking local barrier-free information and arranging barrier-free hotels, taxis for caregivers, and accompanying caregivers. If you have any concerns about renting a wheelchair or traveling, please check the details at the link below.

For barrier-free travel, choose Flat Travel

Duskin Health Rent: For those who want to pick up at a store near a major station

Duskin Health Rent is a major service with a nationwide store network. There are many stores within Tokyo's 23 wards, and their easily accessible locations, particularly near major stations on the Yamanote Line, are appealing. This service is recommended for those who want to check the size and operability of the wheelchair before renting, or for those who want to receive direct advice on how to use it from specialized staff. For a smooth reservation, search for a nearby store on the website, check availability, and then make a reservation.

IdoSapo: For those who wish to have their items delivered to the airport or hotel

IdoSapo is a specialized service that rents and sells welfare equipment, and it particularly offers a comprehensive delivery service. It is extremely convenient for travelers from far away, as they will deliver wheelchairs to your desired location, such as counters at Haneda Airport or Narita Airport, your hotel, or Tokyo Station. They also offer flexible services, such as collection from your hotel when you return the wheelchair. You can easily apply on their website.

Yamashita: Available for sudden use and same-day rental

Yamashita Co., Ltd. provides a rental service for nursing care products, and its strength lies in its ability to respond to sudden requests. Even in emergencies such as when the wheelchair you brought with you during your trip breaks down, or when you suddenly become ill and need a wheelchair, they are only a phone call away. If the product is in stock, it may be possible to rent it on the same day, so it is a good idea to contact them first if you are in trouble.

Abilities Care Net: For those who want to consult with specialized staff

Abilities Care Net is a company that develops and provides welfare equipment from a rehabilitation perspective. As a result, the staff has a wealth of specialized knowledge and will recommend the most suitable wheelchair after carefully listening to the user's physical condition and usage environment. This is especially recommended for those renting a wheelchair for the first time or those who want to choose one that suits their body. It is a reliable service when you want to make a decision after careful consultation.

Wheelchair rental information at major airports, stations, and tourist facilities

In addition to specialized rental companies, some major transportation hubs and large tourist facilities in Tokyo also offer wheelchair rental services for visitors. These are primarily for use within the facility, but are extremely convenient when traveling between locations or sightseeing at specific locations. Here we will introduce rental information at some major facilities.

Rental at Haneda Airport and Narita Airport

Both Haneda Airport and Narita Airport offer a free wheelchair rental service for use within the airport. Applications can be made at the information counters in each terminal. Some airlines offer a service to assist with getting from the check-in counter to the boarding gate, so it's a good idea to check with your airline in advance. As a general rule, wheelchairs can only be used within the airport grounds.

Rental at Tokyo Station

When moving around the vast Tokyo Station premises, it is convenient to use the wheelchair rental service provided by the station. Wheelchairs can be borrowed free of charge at JR East information centers and other locations, for use only within the station. They are useful when you need temporary use, such as when transferring trains, eating inside the station, or looking for souvenirs. However, there is a limited number of wheelchairs, so they may not be available.

Rentals at Tokyo Disney Resort

Tokyo Disneyland and Tokyo DisneySea offer a paid wheelchair rental service for use within the parks. Same-day reservations are required at the rental counter near the entrance. Wheelchairs are available that are easy for caregivers to operate, helping you to enjoy the vast parks comfortably. Please note that advance reservations are not accepted.

Rental at Ueno Zoo

Ueno Zoological Gardens lends out wheelchairs to visitors free of charge. You can apply for one at the information desks at the main gate or Bentenmon Gate. The zoo has many slopes and hills, so this is a particularly welcome service for elderly people and those who have difficulty walking long distances. As the number of wheelchairs is limited, we recommend arriving early if you would like to use one.

Please see below for information on barrier-free access in Tokyo and the Kanto area, where wheelchair rental and other services are widely available.

[2025] Tokyo's Complete Guide to Barrier-Free Tourism! 15 Recommended Spots for Wheelchair and Elderly Accessibility 

Accessible information for wheelchair rentals in Tokyo

Once you've successfully rented a wheelchair, it's time to enjoy Tokyo to the fullest. However, when it comes to actually getting around, you may have some concerns, such as where the elevators are at stations and whether facilities are barrier-free. Here we introduce relevant information and useful articles to make your wheelchair trip to Tokyo even more comfortable.

Things to keep in mind when renting a wheelchair while traveling

There are a few things you should keep in mind when renting a wheelchair for the first time while traveling. For example, it's very important to check basic operating procedures, such as how to select the right size for the user and how to apply the brakes. For a safe and comfortable trip, please refer to our article summarizing the things you should check when renting a wheelchair.

Recommended wheelchair-friendly travel destinations

Just because you use a wheelchair doesn't mean your travel destinations are limited. Recently, the number of tourist spots and accommodations with barrier-free facilities has been increasing nationwide. We also have articles introducing recommended travel destinations that wheelchair users can enjoy to the fullest, including Tokyo, Hakone, Izu, and Kyoto. Be sure to check them out for ideas for planning your next trip.

Frequently asked questions about wheelchair rentals in Tokyo

Here we will answer some questions that many people have when renting a wheelchair in Tokyo in a Q&A format. If you clarify these points before using the service, the process will go more smoothly.

Is it possible to rent on the same day without making a reservation?

Some rental services may offer same-day rentals without a reservation if they have the wheelchair in stock. However, it is highly likely that the type of wheelchair you want will already be available for rental, or that delivery may take some time, so it is best to make a reservation in advance. Services can be particularly busy during peak travel seasons and on weekends, so we recommend making a reservation as soon as possible once you have decided to use the service.

What is the average rental fee?

Rental fees vary greatly depending on the type of wheelchair (self-propelled, assisted, electric, etc.), rental period, and service details. For a typical assisted wheelchair, the rental fee is approximately 2,000 to 5,000 yen per day, or around 10,000 yen per month. In addition to this, shipping and insurance fees are often required separately, so be sure to check the total amount.

Is there compensation for breakdowns or damage during rental?

Most rental services have a compensation system (insurance) in place in case of breakdown or damage. If the breakdown occurs within the scope of normal use, repairs or replacements will generally be carried out free of charge. However, if the damage or theft is due to negligence on the part of the user, the user may be responsible for the costs. It is important to carefully check the scope and conditions of compensation when signing the contract.

Can I have it delivered to a hotel or station?

Yes, many rental companies offer delivery services to designated locations such as hotels, train stations, and airports. For travelers in particular, being able to pick up and return the bike at your hotel is extremely convenient. However, if you wish to pick up or return the bike at a public location such as a train station, you will need to arrange the specific location and time in advance. Please check the website of each company to find out whether they offer a delivery service, the areas they cover, and the delivery fees.

Can I rent a wheelchair for a child?

There are rental services that offer wheelchairs for children (pediatrics). However, the variety and availability are currently limited compared to adult wheelchairs. Therefore, if you need a wheelchair for a child, we recommend contacting several companies early on to check whether they carry it, the size, and the availability.

For inquiries about wheelchair travel in Tokyo, contact Flat Travel

Traveling to Tokyo in a wheelchair requires a variety of preparations, including arranging for a wheelchair rental, finding accessible hotels, and creating a sightseeing plan. If you find it difficult to gather information individually or have any concerns or requests regarding your trip, please consult with an expert. Flat Travel is a travel agency specializing in accessible travel. If you would like to stay at an accessible hotel or have any travel concerns, please contact us here. We will propose a comfortable and safe trip tailored to each customer's circumstances.