Complete Guide to Wheelchair Rentals in Fukuoka! 5 Companies Available at Airports, Train Stations, and Hotels

When traveling to Fukuoka or taking a short trip out, there are many situations where you or your family may need a wheelchair. For example, if you can normally walk with a cane but are worried about traveling long distances, or if you injure yourself while traveling, a wheelchair will expand your range of movement and allow you to enjoy sightseeing and running errands with peace of mind. This article provides comprehensive information on how to rent a wheelchair in Fukuoka, including recommended companies that can be used at airports, stations, and hotels, as well as average prices and important points to note. We hope this information will be useful for planning a comfortable stay in Fukuoka.

Three ways to rent a wheelchair in Fukuoka

When thinking about renting a wheelchair in Fukuoka, there are three main options. Each has its own characteristics and advantages, so it's important to choose the best option based on your purpose, duration, and desired pick-up location. Below, we'll introduce specific options, including specialized companies, public institutions, hotels, and tourist facilities.

Hire a professional rental company

The most common and convenient way is to hire a company that specializes in the rental of assistive devices. Specialized companies have a wide selection of products, and you can choose the perfect device for the user's physical condition and purpose, from standard self-propelled and assisted types to reclining and electric types. Many also offer delivery and collection services to designated locations such as airports, train stations, and hotels, making this an extremely convenient option for travelers.

Borrowing from a public institution such as a social welfare council

Depending on where you live, public institutions such as your city or ward's social welfare council may have a system in place that allows you to temporarily borrow a wheelchair. The advantage of these institutions is that, because they are run on a non-profit basis, they may be able to rent wheelchairs at a much lower cost than specialized companies, or even for free. However, most of these services are for local residents, and they generally have restrictions on the rental period and require additional procedures. It is necessary to contact each institution in advance to confirm whether or not the wheelchair can be used for travel and the conditions for doing so.

Rent it at your hotel or tourist facility

If you are planning to use a wheelchair for a short time during your trip or within a specific facility, one option is to rent one from the hotel or tourist facility you are visiting. The biggest advantage of this method is its convenience. It saves you the trouble of arranging for a service, and you can start using it immediately when you need it. However, since there is a limited number of wheelchairs available, it is recommended that you make a reservation in advance. Also, since rental areas are often limited to within the facility, it is a good idea to check in advance whether you can leave the wheelchair while you are out.

5 Major Wheelchair Rental Services in Fukuoka

Here we introduce five major companies and organizations that offer wheelchair rental services in the Fukuoka area. Each has its own unique features, ranging from services convenient for tourists to companies with extensive expertise in welfare equipment. Use this as a reference to find a service that suits your needs.

Kyushu Barrier-Free Tourism Promotion Organization

As its name suggests, the Kyushu Barrier-Free Tourism Promotion Organization is an organization that specializes in supporting barrier-free travel for tourists visiting Kyushu. In addition to wheelchair rentals, they also rent welfare vehicles and arrange taxis for caregivers. They offer a comprehensive delivery and collection service to convenient locations for travelers, such as Fukuoka Airport, Hakata Station, and hotels, making them a very reassuring presence for tourists visiting Fukuoka.

Duskin Health Rent Fukuoka Station

This welfare equipment rental service is run by the nationally renowned Duskin. At Duskin Health Rent Fukuoka Station, you can rent high-quality wheelchairs that are thoroughly hygienic. They have a wide lineup, from standard types to specialized types with excellent functionality. As you can expect the peace of mind and attentive service that only a major company can provide, this service is recommended even for those using a rental service for the first time.

Yamashita Co., Ltd. Fukuoka Sales Office

Yamashita Co., Ltd. is a company specializing in the rental and sale of welfare equipment, with offices nationwide. At the Fukuoka office, our knowledgeable staff will carefully listen to the user's situation and recommend the most suitable wheelchair. They may also provide consultation regarding the nursing care insurance system, making them a reliable source of advice for long-term use or when seeking specialized advice.

Kiyota Co., Ltd.

Kiyota Corporation is a manufacturer that develops and sells welfare equipment and nursing care products. They are known for handling many functional products, including their own products, that are designed with the user in mind. You can also expect support that makes use of their expertise in rental services. If you are particular about specific functions or ease of use, it may be worth contacting them.

Fukuoka City Social Welfare Council

The Fukuoka City Social Welfare Council sometimes operates a welfare equipment rental service for local residents. One of the major attractions of this service is that it may be cheaper than specialized companies. However, there are unique regulations regarding who is eligible for rental, the rental period, and the procedure, so if you are considering using this service, be sure to check the Fukuoka City Social Welfare Council's website or call them in advance to confirm whether it is available to travelers.

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[By situation] Wheelchair rental information at Fukuoka Airport and Hakata Station

Many people want to be able to use a wheelchair as soon as they arrive at Fukuoka Airport or JR Hakata Station, the gateways to Fukuoka. Here we will explain the specific procedures and points to keep in mind when renting a wheelchair at each location. We hope this information will help you get off to a smooth start to your trip.

Renting a wheelchair at Fukuoka Airport

At Fukuoka Airport, each airline lends out wheelchairs free of charge to passengers so they can travel from the check-in counter to the boarding gate. Temporary rental services may also be offered at the airport information desk. However, these wheelchairs generally cannot be taken outside the airport premises. If you would like to use a wheelchair to go sightseeing or to your hotel after arriving at the airport, the most reliable and convenient method is to make a reservation in advance with a specialized rental company and arrange for it to be picked up at a designated location at the airport (such as the arrival lobby).

When renting a wheelchair at JR Hakata Station

JR Hakata Station also generally has wheelchairs available for temporary use upon request from station staff. These are primarily intended to assist with movement within the station and transfers. If you plan to use the wheelchair for an extended period outside the station, such as when using the station to visit tourist spots in the city, it is recommended to use a rental service, just like at the airport. If you choose a service that delivers the wheelchair to the station, you can pick it up as soon as you get off the Shinkansen or train, allowing you to get started smoothly. It is wise to make a reservation early, as congestion is expected, especially on weekends and holidays.

Procedures and precautions for renting a wheelchair in Fukuoka

What are the steps to take when renting a wheelchair in Fukuoka? What should you check before signing a contract? Here we've summarized the basic steps, from choosing a company to making a reservation, picking up and returning the wheelchair, as well as some points to keep in mind to avoid any problems later.

STEP 1: Select a contractor and make an inquiry

First, search online for rental companies in the Fukuoka area and compare them. When doing so, make a list of several companies that suit your needs, taking into consideration not only the price but also the types of wheelchairs they handle, the scope of their delivery services (whether they deliver to airports or hotels), and customer reviews. Once you have decided on a candidate, contact them by phone or through the inquiry form on their website to check the availability for the period you wish to use the service and the detailed service content.

STEP 2: Make a reservation by informing us of the date of use and the type of wheelchair you will be using.

If there are no problems after your inquiry, you can proceed to the official reservation process. When making a reservation, you will need to clearly state the start and end dates of use, the desired location and time for pick-up and return, and the type of wheelchair you require (self-propelled, assisted, etc.). You may also need information such as the user's height and weight. When applying, you will generally be required to present identification and fill out an application form, so it will be easier if you prepare in advance.

STEP 3: Pick up and return at the designated location

When the reserved date and time arrives, you will pick up the wheelchair at the specified location. Most pickup locations include the airport arrival lobby, hotel front desk, or the company's office. When picking up the wheelchair, the staff will explain how to operate and fold it. At the same time, make sure to check the body for any scratches or defects. When returning the wheelchair, follow the procedure, either handing it over to the person in charge at the designated time and place, or requesting collection from a delivery company.

Things to check before renting

There are a few important points you should check before applying for a rental. First, the fee structure. In addition to the basic rental fee, you may be required to pay separate shipping fees, security deposits, and cancellation fees, so make sure you clarify how much the total will cost. Next, regarding compensation in case of an emergency. It's a good idea to check what happens if the wheelchair is damaged or lost during rental, and whether insurance is available. Also, reservations can get busy as the date of use approaches, so we recommend making your reservation early, especially during peak travel season.

Wheelchair rental prices and options in Fukuoka

When it comes to renting a wheelchair, many people are concerned about how much it will cost and what types of wheelchairs are available. Here, we will explain the general average price range for wheelchair rentals in Fukuoka and the main types of wheelchairs available for rental. Please use this as a reference for budget planning and choosing a wheelchair that suits your needs.

Wheelchair rental fees

Wheelchair rental fees vary depending on the company, the type of wheelchair, and the rental period, but as a general guideline, standard types (self-propelled and assisted) tend to cost around 1,000 to 3,000 yen per day, and 5,000 to 10,000 yen per week. Electric wheelchairs and special types with reclining functions tend to be more expensive. Many companies offer cheaper daily rates for long-term rentals than short-term rentals. In addition to this basic fee, there may be additional fees for delivery to a designated location and collection, so it's important to confirm the total amount when getting a quote.

The main types of wheelchairs available for rental

There are several types of wheelchairs available for rental. Understand the features of each and choose one that best suits the user's physical condition and intended use.
1. Self-propelled wheelchair: This type is propelled by the user pushing the rear hand rim. It is suitable for users with relatively strong arms.
2. Assisted wheelchair: This type is operated by a caregiver pushing the rear handle. Many have small rear wheels, are lightweight, and are compact, making them suitable for portability and maneuvering in tight spaces.
3. Reclining/tilting wheelchair: This type allows you to change the angle of the backrest and tilt the entire seat. It is suitable for people who want to change their posture and avoid fatigue even when sitting for long periods of time.
4. Electric wheelchair: This is an electric type that can be easily moved by operating a lever. It makes it easy to travel up slopes and long distances, but it is heavy and requires charging.

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Wheelchair friendly! Recommended barrier-free spots and hotels in Fukuoka

Renting a wheelchair will allow you to enjoy Fukuoka's attractive tourist spots and comfortable hotels even more. Here we will introduce some barrier-free tourist spots that are relatively easy for wheelchair users to visit, as well as some recommended hotels with well-equipped facilities. Please use this as reference when planning your trip.

[Tourist Spot] Ohori Park

Located in the center of Fukuoka City, Ohori Park is a popular recreation area for local residents, with a promenade surrounding a large pond. The main paths within the park are flat and paved, making it highly suitable for wheelchair users. There are also several accessible toilets within the park, providing added peace of mind. Take a leisurely stroll around the pond and admire the seasonal flowers, spending some relaxing time in this urban oasis.

[Tourist Spot] Marine World Uminonakamichi

Marine World Uminonakamichi is an aquarium popular with families and couples. The facility is fully equipped with ramps and elevators, making it easy for wheelchair users to view all of the exhibits. The show pool, where you can enjoy dolphin and sea lion shows, has a dedicated viewing space for wheelchair users, and there are multi-purpose toilets on each floor. There is plenty to see, including an impressive large aquarium that recreates the oceans of Kyushu.

[Hotel] Hotel Nikko Fukuoka

Its greatest appeal is its direct underground access to Hakata Station and the subway . It offers excellent protection from the elements and is an extremely convenient base for business or sightseeing. The hotel's elegant European-classic interior, high-quality service, and a wide variety of restaurants make for an elegant stay.

There are no steps between the station, the front desk, and the guest rooms . There are multipurpose toilets throughout the hotel, and rental wheelchairs are also available. The guest rooms include universal rooms equipped with electric beds and handrails , making them safe for wheelchair users and the elderly.

The barrier-free rooms at Keio Plaza Hotel are particularly popular, and because the number of rooms is limited, they can fill up quickly depending on the date. Before you find yourself in a situation where the hotel is fully booked while you're hesitating, it's best to first check whether the rooms are available on your desired dates .

[Hotel] Hilton Fukuoka Sea Hawk

Hilton Fukuoka Sea Hawk, located next to Fukuoka PayPay Dome, is a large resort hotel with ocean views from every room. The spacious hotel is easy to navigate, and several barrier-free rooms are available. There are also plenty of wheelchair-accessible restaurants and bars, making it possible to spend the day comfortably at the hotel.

For more information on wheelchair accessible hotels in Fukuoka, please also see our detailed explanation in " Top 10 Barrier-Free Hotels in Fukuoka - Wheelchair-Friendly Accommodations by Area (Specially Selected by Experts) ."

Find out more about barrier-free access in Fukuoka!

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Frequently asked questions about wheelchair rentals in Fukuoka

We will answer the questions and concerns that many people have when renting a wheelchair in Fukuoka. By clearing up any questions you may have in advance, you will be able to use the service with greater peace of mind.

If I suddenly need a wheelchair while traveling, can I rent one on the day?

It may be possible to rent on the day, depending on the company and the stock situation on that day. If you suddenly need a wheelchair, we recommend that you don't give up and try calling multiple rental companies directly to inquire. However, you should also consider the possibility that the type of wheelchair you want may already be rented, or that delivery may take some time. If you have travel plans already decided, it is best to make a reservation as far in advance as possible.

Can I have the wheelchair delivered to and collected from my hotel?

Yes, many specialized rental companies offer delivery and collection services to hotels. This is a very convenient service for travelers. When making a reservation, if you provide the name, address, and check-in and check-out dates of your hotel, they will generally make arrangements accordingly. If you notify the hotel in advance that your rental items will be delivered, the collection process will go more smoothly.

Can I use nursing care insurance to reduce rental fees?

The rental of welfare equipment under the long-term care insurance system is a service that is basically used by people who have been certified as needing long-term care to live their daily lives at home. Therefore, in principle, long-term care insurance does not apply to rentals for purposes such as traveling or temporary outings. For more details about the system, please contact your care manager, the long-term care insurance office in your city, town, or village, or the rental company.

What happens if the rented wheelchair is damaged or lost?

When signing a rental contract, you will usually be given an explanation of what will happen in the event of damage or loss. Rules vary depending on the rental company, with some companies covering part of the repair costs or exempting you from liability if the damage is not due to intentional or gross negligence. It is important to carefully check the details of the compensation system before renting in case of an emergency. Some rental companies also offer optional compensation plans that you can use with peace of mind.

For inquiries about wheelchair rentals and barrier-free travel in Fukuoka, contact Flat Travel

From renting wheelchairs in Fukuoka to finding accessible accommodations and suggesting sightseeing plans, please contact us at Flat Travel for any travel-related worries or concerns. Flat Travel is a travel agency specializing in accessible travel, with staff with specialized knowledge and experience who will provide full support to ensure that people with disabilities, the elderly, and their families can enjoy their trips with peace of mind. Even the smallest of issues are welcome, such as wanting to stay at an accessible hotel but not knowing how to find one, or being worried about transportation. We'll work with you to create a comfortable trip to Fukuoka just for you, so please don't hesitate to contact us.