Hiroshima's Complete Guide to Nursing Care Taxi Service! From Fares and Booking Methods to Recommended Sightseeing Spots

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Published:2026.02.20

Updated:2026.02.20

When planning a trip to Hiroshima, some people may be concerned about transportation options. Using public transportation and walking long distances can be particularly challenging for wheelchair users, elderly people, and their families. However, these concerns don't mean you should give up on your trip to Hiroshima, a city full of attractions. The option of a caregiver taxi can make your trip more comfortable and safe. This article provides comprehensive information on using a caregiver taxi in Hiroshima, including fares, how to book, recommended companies, and specific model sightseeing itineraries.

Don't give up on sightseeing in Hiroshima! Enjoy a comfortable, barrier-free trip with a care taxi

Hiroshima has many attractions, including the Atomic Bomb Dome and Itsukushima Shrine, both World Heritage Sites. Its charms are endless, with beautiful cityscapes, abundant nature, and delicious cuisine. However, depending on the tourist destination, there may be hills or crowds that make travelling difficult. In such cases, a caregiver taxi can be a reliable ally. A professional driver will take you to your destination safely and comfortably, freeing you from the stress of travel and allowing you to enjoy sightseeing to your heart's content. Go wherever you want, at your own pace. Use a caregiver taxi to make your barrier-free trip to Hiroshima a memorable one.

Safe for wheelchair users and the elderly! The benefits of using a care taxi

The biggest advantage of using a care taxi is its expertise and convenience. First of all, vehicles are equipped with lifts and ramps that allow wheelchair users to board and disembark, greatly reducing the burden of transfers. In addition, drivers often hold nursing care qualifications, so they can provide assistance when boarding and disembarking, as well as transportation support as needed, so you can rest assured. Another attractive feature is the ease of door-to-door travel, from the entrance of your home or hotel to the entrance of a tourist attraction. If you charter a vehicle exclusively for yourself, you can enjoy your sightseeing plans without any worries in your own private space.

What is the difference between this and a regular taxi?

The biggest difference between nursing care taxis and regular taxis is the equipment of the vehicle and the services provided by the driver. While regular taxis are mostly sedans, nursing care taxis use special vehicles for welfare purposes that can accommodate wheelchairs and stretchers. Drivers often hold welfare-related qualifications such as initial nursing care worker training in addition to a Class 2 driver's license, and are specialists who not only provide transportation but also provide assistance tailored to the user's situation. Therefore, the fee structure is different in that it includes fees for assistance services and rental fees for special equipment in addition to the fare.

"Why not leave all the hassle of preparing for barrier-free travel to the professionals?"

"Even if there is a tourist spot I want to visit, I don't know if I can actually stay there given my physical condition..." If you have such concerns, don't worry. Flat Travel is not just a travel agency. As experts in barrier-free travel, we have a vast amount of original research data.

・Support from caregiver travel professionals who are familiar with every corner of tourist destinations.
We are professionals who will understand and confirm even the smallest details, such as how to board in a wheelchair and the driver's caregiving experience. No more wasting time wondering, "Can I go?"

・Easily book travel and hotels all at once

・We will provide a one-time quote that includes not only hotel reservations but also arrangements for taxis with lifts and taxis for caregivers. This will save you the trouble of contacting various parties and making separate arrangements.


 - We can also make flexible adjustments to suit your situation, such as changing the type of meal or arranging for assistance staff on the day.

Inquire about nursing care taxis via Whatsapp

Check information on nursing care taxis across Japan

Hiroshima's Nursing Care Taxi Basics: Fees, Booking Methods, and How to Choose

From here, we will explain in detail the basic information you need to know when actually using a nursing care taxi in Hiroshima, such as fees, how to make a reservation, and how to choose a reliable company. By knowing these points in advance, you can make arrangements smoothly and enjoy peace of mind on the day of your trip.

Nursing care taxi pricing and average prices in Hiroshima

Nursing care taxi fares are generally made up of several components. First, there is the basic fare, which is a distance-based fare determined according to the taxi meter, and an hourly fare if the taxi is rented by the hour. In addition to this, there may be additional fees such as an assistance fee for assistance with boarding and disembarking, and rental fees for equipment such as wheelchairs and stretchers. The average price in Hiroshima varies depending on the company, but as a guide, hourly fares tend to cost around 2,500 to 4,000 yen per 30 minutes. To find out the exact price, it is recommended that you contact the company you wish to use directly and request a quote.

When should I make a reservation? How to make a reservation and what to do on the day

It is recommended to make reservations for a caregiver taxi as early as possible. Reservations tend to be particularly concentrated during tourist seasons and weekends, so it is best to start making arrangements as soon as your travel dates are decided. It is best to contact the company at least one week in advance. Reservations are generally made by phone or through the reservation form on each company's website. When making a reservation, please provide as much detail as possible, including: 1. the desired date and time of use, 2. the pickup location and destination, 3. the user's physical condition and type of wheelchair, 4. the number of passengers, and 5. the type of assistance required. On the day of the trip, the driver will pick you up at the designated location at the reserved time. The typical process is to receive assistance while riding, and then pay the fare once you arrive at your destination.

4 points to consider when choosing a care taxi company

In order to choose a reliable care taxi company, it is important to check a few points.

1. Check the license. Make sure that the company is a legitimate operator that has obtained a license from the Ministry of Land, Infrastructure, Transport and Tourism for the "General Passenger Car Transportation Business (Welfare Transportation Business Only)."

2. Check the vehicle and equipment. Check whether the vehicle is suitable for the user's needs (e.g., with lift, ramp, stretcher-compatible, etc.).

3. A clear pricing structure. Choose a company that clearly explains in advance what other fees will be charged in addition to the fare, and how much they will cost. It's also a good idea to get quotes from multiple companies and compare them.

4. Check customer reviews and ratings. It's also a good idea to check online reviews to see how the driver responds and the quality of the service.

How to find a care taxi that offers English support

For travelers from overseas or those who are unsure about communicating in Japanese, the availability of English support is an important point. To find a care taxi that can provide English support, first check the website of each company. They may have a sign saying "English Available" or have an English website. If you can't find the information on the website, it is best to inquire directly when making a reservation to see if they can arrange an English-speaking driver. You can also arrange it through a travel agency like us. We can find a company that can provide English support and make the reservation on your behalf, so please feel free to contact us.

[By purpose] 3 recommended nursing care taxi companies in Hiroshima

There are many nursing care taxi companies in Hiroshima, each with their own areas of expertise and characteristics. Here, we will introduce tips on which company to choose based on three purposes: "tourism," "extensive care service," and "type of vehicle," as well as the characteristics of recommended companies. Please use this as a reference to find a company that suits your travel style and needs.

Hiroshima Taxi (Hirotaku)

 Boasting one of the largest fleets of vehicles in Hiroshima City, this company is the most popular for tourists. Many of its drivers are certified "Tourism Meisters" and are familiar with standard tourist routes such as the Atomic Bomb Dome, Peace Memorial Park, and Miyajimaguchi. With many wheelchair-accessible UD (Universal Design) taxis (Japan Taxi) and smooth dispatch, this company is recommended for travelers who want to make the most of their time.

Tsubame Transportation 

With a reputation for the quality of its hospitality, this company is recommended for those seeking a higher level of service. Many of the drivers offer customer service similar to that of a hire car, and they will also consult with you about sightseeing plans not only within Hiroshima city, but also in areas a little further afield, such as Kure (towards the Yamato Museum) and Saijo (Sakagura-dori). The wheelchair-accessible vehicles are kept clean, making them ideal for occasions where comfort is important, such as commemorative family trips.

Asahi Taxi (Fukuyama/Onomichi area)

 If you're planning a tour of the Onomichi, Fukuyama, and Tomonoura area, popular for its filming locations and old townscapes, this is the company for you. They are familiar with Onomichi, which has many hilly roads, and Tomonoura's spots that are difficult to get to by public transportation. They offer a wide range of private tour plans, and will help wheelchair users enjoy places like Onomichi, the Town of Hills, and the setting of "Ponyo" while reducing the physical burden.

Carp Taxi 

This taxi company is full of local love and is named after Hiroshima's unique "Carp" team. Their distinctive red vehicles will make you feel like you've really come to Hiroshima. They are a locally based company, and many of their drivers are friendly, and they may even tell you about local okonomiyaki restaurants and hidden gems that aren't listed in guidebooks. They are also happy to assist you with casual city sightseeing or short trips.

Check nursing care taxi prices across Japan in one go!

"It's a lot of work to search for businesses in each area and contact them one by one." 

With Flat Travel, you can get quotes from affiliated businesses across the country all at once, simply by telling us the area you want to go to, the dates, and the type of wheelchair you need.

  • We can also arrange trips across multiple regions at once. 

  • You can specify a driver who can speak a foreign language. 

  • You can check the breakdown of fees in advance, so you can rest assured

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Take a care taxi! Recommended barrier-free sightseeing itinerary in Hiroshima

By using a care taxi, you can visit places that you previously thought were difficult to visit. Here, we will introduce two recommended barrier-free sightseeing model courses that will allow you to make the most of a care taxi and fully enjoy the attractions of Hiroshima. We will also explain how to travel smoothly from the airport and station, so please use this as a reference for your travel plans.

[Half-day course] Tour of Peace Memorial Park and Atomic Bomb Dome

This half-day tour makes efficient use of your time and explores the area around Hiroshima Peace Memorial Park, the center of tourism in Hiroshima. First, depart from your hotel or Hiroshima Station in a caregiver taxi and head to Peace Memorial Park. The park is relatively flat and has been developed to make it easy for wheelchair users to explore. After viewing the Atomic Bomb Dome up close, you will tour the Hiroshima Peace Memorial Museum. While ramps and other access points are installed inside the museum, it is safer to ask the driver to accompany you. After the tour, you will be taken to a wheelchair-accessible okonomiyaki restaurant where you can enjoy authentic flavors. After your meal, you can be dropped off at your hotel or the station.

[1-day course] A trip to enjoy Miyajima and Itsukushima Shrine

This is a fulfilling one-day trip to Miyajima, home to the World Heritage Site, Itsukushima Shrine. Travel from your hotel to the ferry terminal at Miyajimaguchi by caregiver taxi. The advantage of a caregiver taxi is that it takes you directly to the terminal even if you don't have your own car. Ferries to Miyajima are equipped with accessible seats. After arriving at Miyajima, head first to Itsukushima Shrine. The shrine has a wheelchair-accessible ramp, allowing you to worship inside the majestic main building. Afterward, stroll through the bustling Omotesando shopping arcade and enjoy local delicacies like grilled oysters and momiji manju. Take breaks depending on your level of fatigue, then take the ferry and caregiver taxi back to the return journey.

A smooth way to travel from Hiroshima Airport or Hiroshima Station to your hotel

After arriving at Hiroshima Airport or JR Hiroshima Station, traveling to your hotel is an important step in ensuring a smooth start to your trip. Using a caregiver taxi is especially convenient if you have large amounts of luggage or are tired from a long journey. Simply let the driver know your flight or Shinkansen arrival time in advance and make a reservation. The driver will wait for you in the arrival lobby or at the ticket gate, helping you with your luggage and escorting you to your car. This stress-free ride directly to your hotel eliminates the hassle of changing public transportation or waiting at a taxi stand, allowing you to conserve your energy and enjoy sightseeing.

4 Barrier-Free Hotels in Hiroshima to Book Along with a Care Taxi

For a comfortable barrier-free trip, not only the means of transportation but also the facilities of the hotel where you stay are extremely important. Here we introduce four recommended hotels in Hiroshima City that are easily accessible by nursing care taxi and have barrier-free facilities. For detailed information on each hotel's barrier-free rooms, to check availability, or to inquire about reservations, please feel free to contact Flat Travel, a company specializing in barrier-free travel, rather than contacting the hotel directly.

Sheraton Grand Hiroshima Hotel

The hotel is directly connected to the Shinkansen exit of JR Hiroshima Station, making it extremely convenient for transportation. Even on rainy days, you can travel from the station to the hotel without getting wet. The hotel offers barrier-free rooms (universal rooms), and the guest room entrances and bathroom doors are designed with a wide clear width. The bathrooms are equipped with handrails and step-free shower booths, ensuring a comfortable stay for wheelchair users.

Check out Sheraton Grand Hiroshima Hotel in detail

Rihga Royal Hotel Hiroshima

Its convenient location in the center of Hiroshima, close to the Peace Memorial Park and Hiroshima Castle, is an attractive feature. This hotel also has universal rooms, and the hallways are wide to make wheelchair access easy. The bathrooms have sliding doors, and handrails are provided around the toilet and bathtub. While being an ideal base for sightseeing, the hotel also offers spacious rooms where you can relax.

Grand Prince Hotel Hiroshima

This hotel has a resort feel, with a beautiful view of the Seto Inland Sea. Located at Hiroshima Port, it also has good access to Miyajima. The barrier-free rooms have a flat interior design, and the bathrooms are equipped with shower chairs and handrails. This open location is recommended for those who want to spend an extraordinary time. Many of the restaurants and facilities within the hotel are barrier-free, so you can enjoy your stay with peace of mind.

Hotel Granvia Hiroshima

Like the Sheraton Grand Hotel Hiroshima, it is directly connected to JR Hiroshima Station, making it extremely accessible. The hotel's barrier-free rooms are also designed with wheelchair access in mind. Safety has also been taken into consideration, with no steps inside the rooms and emergency call buttons installed in the bathrooms. Connected to the station building, it offers easy access to restaurants and shopping, making for a very convenient stay.

Find out more about barrier-free information in Hiroshima!

Would you like to know more about barrier-free access in Hiroshima?

Flat Travel is a professional team of caregiver travel providers offering barrier-free travel throughout Japan.

We gather barrier-free information from all over Japan every day and propose it to our customers, which is why we know this.

Please check the following page for more information on this and other topics.

Frequently asked questions about nursing care taxis in Hiroshima

Here we have compiled a list of frequently asked questions and answers from people considering using a nursing care taxi in Hiroshima. Please clear up any questions you may have before using the service and use the service with peace of mind.

Can I use nursing care insurance?

As a general rule, nursing care insurance does not apply when using a nursing care taxi for personal purposes such as sightseeing, shopping, or leisure. Nursing care insurance is only applicable when the taxi is used for specific purposes that are deemed essential for daily life, such as going to the hospital. Applicability varies depending on the purpose of use, so if you are considering using nursing care insurance, we recommend checking in advance with your care manager or the taxi company you plan to use.

Can family members or caregivers ride with me? Will the fare change?

Yes, most nursing care taxis allow family members or caregivers to ride with you. In most cases, family members or caregivers can ride without extra charge as long as they fit within the vehicle's capacity, but the fee structure varies depending on the company, so it's best to check when making a reservation. Depending on the number of passengers and the amount of luggage other than the wheelchair, you may need a larger vehicle, so be sure to accurately state the number of passengers when making a reservation.

How much luggage can I carry?

The amount of luggage that can be carried varies greatly depending on the type of vehicle used and the number of passengers. Because space is required to accommodate wheelchairs and stretchers, loading space may be more limited than in the trunk of a typical taxi. If you plan to bring large luggage such as a suitcase, or special equipment such as medical equipment, it is very important to inform the taxi driver of the type, size, and number of luggage at the time of booking to confirm whether it can be carried.

Can I make a reservation on the day?

Some companies will accommodate same-day reservations if there are vehicles and drivers available. In the case of an emergency, such as a sudden medical visit due to illness, it is best to first inquire by phone. However, nursing care taxis have a limited number of vehicles and are often fully booked, especially during the day and on weekends, so if you want to be sure of using one, it is best to make a reservation as early as possible. If you have plans for sightseeing or other activities already decided, it is wise to make arrangements in advance.

For inquiries about barrier-free travel in Hiroshima, contact Flat Travel

When planning a comfortable, barrier-free trip in Hiroshima, a caregiver taxi is an essential option. Use the information in this article to alleviate your travel concerns and ensure a wonderful trip. Flat Travel is a travel agency specializing in barrier-free travel. If you would like to use one of the barrier-free hotels we have introduced, or if you would like to discuss any concerns you may have about your trip, including arranging a caregiver taxi, please feel free to contact us here. Our expert staff will propose the perfect travel plan for you.

Writer

Flatcare Inc CEO

Hayato Suzuki

After experiencing the loss of three family members during his teens and feeling regret for not being able to provide end-of-life care at home, he served as the Head of Sales at caremaker Inc., a home healthcare startup.

Through his firsthand experience with the realities of home healthcare, he realized that simply being at home is not what matters most. To explore advanced international practices, he decided to study abroad.

Selected as a Japanese representative for the 16th cohort of "Tobitate! (Leap for Tomorrow) Study Abroad Initiative" in the nursing care category, he studied cutting-edge practices in Denmark and Australia. There, he resonated with the philosophy that the focus should not be on "where" one spends their time, but on the "process" of ensuring one can live authentically.

Determined to create a world where life remains full of ups and downs—in a positive, vibrant sense—even for those with illnesses, disabilities, or advanced age, he founded FlatCare Inc.

In October 2025, he will assume the position of Researcher at the Universal Travel Research Institute.

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